Lead Shop Assistant

Star Web Group is seeking a dynamic and experienced Lead Shop Assistant to join our team in Dili. This role is crucial for ensuring smooth operations and customer satisfaction in our retail space. As a Lead Shop Assistant, you will be responsible for managing a team of shop assistants, overseeing daily operations, and ensuring that our customers receive the best service possible.

We offer a competitive salary and a welcoming work environment. If you are passionate about retail and have a strong leadership ability, we encourage you to apply.

Join us and be part of a team that values hard work and dedication.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Manage and supervise a team of shop assistants to ensure efficient and effective operations.
• Oversee the daily tasks and responsibilities of the shop, including stock management, customer service, and sales.
• Train and develop team members to enhance their skills and performance.
• Ensure that all shop policies and procedures are followed and communicated effectively.
• Maintain a clean and organized shop environment at all times.
• Handle customer complaints and resolve issues promptly and professionally.
• Monitor sales performance and provide regular reports to the management.
• Participate in inventory checks and ensure accurate stock levels.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Proven experience as a Shop Assistant or similar role in a retail environment.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Ability to work well under pressure and meet tight deadlines.
• Good knowledge of retail operations and processes.
• Familiarity with basic inventory management systems.
• Ability to lift and carry heavy objects.
• Fluency in both English and Tetun.

🛠️ Keahlian

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