National Public Service Operator (Pranata Humas)

Join the Pemerintah Provinsi Kepulauan Bangka Belitung as a National Public Service Operator (Pranata Humas) and play a pivotal role in enhancing public service delivery and citizen engagement in Bangka Belitung. This position offers the opportunity to work at the heart of governance, leveraging your skills to create a more connected and responsive community. In this role, you'll be responsible for managing and coordinating public service activities, ensuring that the needs and expectations of citizens are met with efficiency and transparency.

As a National Public Service Operator in Pangkalpinang, you'll work closely with various government departments to streamline public service delivery. Your daily tasks will include coordinating with local agencies, managing public service events, and utilizing tools like Microsoft Office Suite and Google Workspace to maintain and update public service information. This role is perfect for someone who is passionate about public service and wants to make a tangible impact in their community.

📋 Tanggung Jawab Pekerjaan

• Manage and coordinate public service activities to ensure efficient delivery.
• Coordinate with local government agencies to streamline public service processes.
• Organize and manage public service events, workshops, and seminars.
• Utilize Microsoft Office Suite and Google Workspace to maintain and update public service information.
• Develop and implement strategies to enhance citizen engagement and satisfaction.
• Monitor and evaluate public service delivery to identify areas for improvement.
• Provide excellent customer service to citizens and government officials.
• Collaborate with other government departments to ensure seamless public service delivery.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Public Administration, Communication, or a related field.
• Minimum of 3 years of experience in public service or a related field.
• Strong knowledge of public service delivery and citizen engagement.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Familiarity with government regulations and policies.
• Bilingual in Indonesian and English is a plus.

🛠️ Keahlian

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